Warranty & Return

Legal Notice

You must exercise good judgement and common sense when using Sled Dogs snow skates. Sled Dogs can not be liable for injuries or damages arising from the dangers and risks inherent in the sport. Your safety and the safety of others depend upon your cautious and prudent use of your Sled Dogs snowskates.

 

Destination 49 warranty covers all manufacturing defects in materials and workmanship for 1 year from date of purchase for Sled Dogs Snowskates. The product will be repaired or replaced if approved by the Sled Dogs Snowskate warranty service technicians. Please see return policy below for further details. 

RETURN POLICY

Last updated February 14th, 2018

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. Customer is responsible for return shipping charges. Note, that Destination 49 / Sled Dogs reserves the right to decline a return for any reason. 

RETURN PROCESS

To return an item, please email us at info@d49ak.com with your order information so we can provide a return shipping address. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange.Refunds may take 1­2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned or exchanged:

  1. Edge Master

  2. Dog House

  3. Dog Apartment

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

Please Note

●  Sale items are FINAL SALE and cannot be returned.

QUESTIONS

  • If you have any questions concerning our return policy, please contact us at :

(800) 589­-1767
info@d49ak.com